Reference

Terms & Conditions for Indian accounts

These Terms & Conditions explain how l00 works when you open an account, enter the lobby, or use any linked wallet flow.

IndiaLocal lawAccount useUPI
l00 Terms & Conditions for Indian accounts
REACH US HERE

Contact paths for term queries

If a clause feels unclear, or if you want to know which version of the terms applies to your account, start with support from inside your…

In-account chat Open chat from your account area for fast clarification on a clause, a blocked…
Email support Use email when you want a written trail for a terms question, a record…
Help form Message us from the help form if you need to raise a formal request…
DATA AND ACCESS

How we handle your records

We keep only the details needed to run your account, check eligibility where local law permits, and respond to support requests.

Data handling

We use only the details needed to open, run, and secure your account, and to apply these terms when local…

Cookies

Cookies and similar tools help remember your session, language choice, and whether you have already seen the current terms.

Account security

Login checks, device signals, and verification steps help protect your account when you change details or ask for a sensitive…

Retention

We keep records only as long as needed for legal duties, dispute handling, fraud checks, and support history.

Change requests

If you want a correction, deletion, or copy of a record, send the exact request through support with the section…

Contact route

For any terms question, reach us from chat, email, or the help form in your account area.

Questions about these terms

These answers focus on how the terms work in practice, what happens when local law changes access, and how to ask for help with records or wording. If you are unsure which rule applies, check the current page version in your account and send us the exact section name. That is the quickest way to get a clean answer without back-and-forth.

They apply when you open an account, browse the lobby, or use any linked feature. The current page version is the one that governs your session, unless local law says a different rule must apply.

Access depends on local law and on whether the feature is available in your location. If a region, bank, or payment check blocks a step, that rule takes priority until the check clears.

We update the page when needed and replace the active version on site. Check the current text in your account area before you continue, especially after payment, verification, or access changes.

Send the exact correction through support with your account reference and the field you want changed. We may ask for verification before making the update, then confirm once the record is adjusted.

No. Cookies only help remember session state, language choice, and page flow. Your agreement comes from the terms you accept, not from the cookie settings themselves, and you can ask support about any setting.

Use chat, email, or the help form from your account area and mention the exact clause. We answer against the current page version so you get the right wording for your case.

We keep records for as long as needed for legal duties, dispute handling, and support history. After that, we remove or anonymise them according to our retention process, unless a longer hold is required by law.